Reliable HVAC
Two Reliable HVAC service vans with ladder racks, parked at night
Our service vans
Three Reliable HVAC service vans parked in a row
Three of our service vans
Viessmann wall-hung boiler on a plywood backboard with copper piping, three circulator pumps, and an expansion tank
Viessmann wall-hung boiler with three circulator pumps
Mitsubishi Electric outdoor unit on a wall bracket beside a central air condenser on a stand
Mitsubishi Electric unit and central air condenser
Mitsubishi Electric Smart Multi Hyper-Heat outdoor unit beside a brick chimney
Mitsubishi Electric Hyper-Heat multi-zone outdoor unit
Row of condensing units on wood sleepers on a flat roof
Row of condensing units on a flat roof
High-efficiency gas furnace with an evaporator coil, installed in a utility closet
Gas furnace and coil in a utility closet
Mitsubishi Electric wall unit above a window in a pine-paneled room
Mitsubishi Electric wall unit in a pine-paneled room
Wall-mounted gas tankless water heater with PVC venting and copper piping
Tankless water heater install
Three A. O. Smith hybrid heat pump water heaters installed side by side
Three A. O. Smith hybrid heat pump water heaters
Technician checking refrigerant pressures on an outdoor unit with a digital manifold
Checking refrigerant pressures with a digital manifold
Technician installing an air handler and flexible ductwork in an attic
Installing an air handler and ductwork in an attic
Technician on a scissor lift installing spiral ductwork in a warehouse
Spiral ductwork going up in a warehouse
Trane packaged rooftop unit on a curb on a flat commercial roof
Trane packaged rooftop unit on a commercial roof

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About

Honest, simple solutions for heating and cooling

Reliable HVAC started in 2021 and is owned by Ian Goodwin. We're based on Tacoma Street in Worcester and work across Massachusetts.

Call (508) 560-6595 Read our reviews
  • Since 2021Based in Worcester
  • A+ ratingBBB accredited since 2023
  • Google 4.8 80 Google reviews
  • Open every day24/7 emergency heat and AC
Three Reliable HVAC service vans parked in a row

Our name

You may know us as Reliable HVAC & Plumbing

Same owner, same phone number, same vans. The plumbing side of the business went its own way, and we became Reliable HVAC, Inc., focused on heating and cooling.

What we work on

Furnaces, boilers, heat pumps, central air, mini splits, water heaters, and ductwork, for homes, commercial buildings, and new construction. Ian works in the field himself, with a crew of technicians and an office that schedules the work.

How we run jobs

What customers can count on

An estimate before any repair

We diagnose, explain the details of what's needed, and provide an estimate prior to any repairs, so there are no surprises.

"Ian was honest and very knowledgeable with what they were installing."Brandon B., Google review

On time

We show up when we say we will.

"They showed up on time, were professional, knowledgeable, and got the job done right."Ramsey S., Google review

Fast when it counts

No-heat calls nights, weekends, and holidays, at an expedited rate.

"Came out within 30 minutes of an early Sunday morning call."Riane S., Google review

Credentials

Licensed, certified, and accredited

Licensed in Massachusetts, insured, and EPA 608 certified. In the Mass Save Heat Pump Installer Network, a Mitsubishi Electric Diamond Contractor, and BBB Accredited with an A+ rating.

  • MA Sheet Metal Master License #25725Unrestricted
  • EPA 608 certifiedType I and Type II
  • InsuredGeneral liability and workers' comp

Brands

Brands we install

We lead with Mitsubishi Electric and also install Bosch, Trane, and Viessmann.

Need service or an estimate?

Open every day. 24/7 emergency service, at a higher rate nights, weekends, and holidays. We reply to every request within one business day.

Call (508) 560-6595 Request an estimate