Privacy policy
This is a plain-language summary of what this website collects and what we do with it. Last updated October 1, 2026.
What we collect
When you fill out a form on this site, we collect what you type: your name, phone number, email address, town, and a description of what you need. We use it to respond to your request, schedule service, and keep a record of the job. We store it in our email and scheduling records. Each form submission is also logged with the date and time, the page it came from, your IP address, and your browser type, to keep a record of the request and to filter out spam.
Text messages
When you send a request through this website, you agree that we may call, text, or email you about that request, including scheduling, appointment reminders, and the work we're doing for you. If you also check the optional box for reminders and offers, we may send seasonal tune-up reminders and offers by text and email; that consent is not required to request service. Message frequency varies. Message and data rates may apply. Reply STOP to any text to opt out, or HELP for help, and use the unsubscribe link in any marketing email. We do not sell or share your phone number or text-message consent with third parties for their marketing purposes.
Analytics
We may use Google Analytics and Google Tag Manager to understand how people use the site, such as which pages are visited and whether a form was completed. These tools use cookies and similar technologies and may collect your IP address and device information. You can block cookies in your browser settings.
Advertising
We advertise through Google, which may use data from your visit to measure whether an ad led to a call or a form submission. We don't run advertising on this site, and we don't sell your information to anyone.
Who we share information with
Only the services we need to run the website and respond to you: email delivery, form storage, and analytics providers. They process your information on our behalf and aren't allowed to use it for their own purposes. We'll disclose information if the law requires it.
Your choices
Email officereliablehvac@gmail.com to ask what we have on file for you, to correct it, or to have it deleted from our records where we're able to.
Contact
Reliable HVAC, Inc.
330 Tacoma St, Suite 2A, Worcester, MA 01605
(508) 560-6595
officereliablehvac@gmail.com