Every review below is a real Google review, quoted as written. Where we shortened one, it's marked as an excerpt.
Reliable HVAC has “reliable” in their name for a reason! They showed up on time, were professional, knowledgeable, and got the job done right. Great company and great service. Highly recommend!
I got a heat pump and air handler unit installed by them and I could not be happier with everything. Ian was honest and very knowledgeable with what they were installing. His crew came out and did an absolute fantastic job on the install. Clean and efficient. And Alyx was absolutely amazing to deal with on the paperwork side. A+ team at reliable. Thank you
I can’t say enough how happy we are with Reliable HVAC. Ian was responsive, polite and efficient. He gave us a quote on the same day we called. He scheduled the install just a few days later for significantly below other bidders. He finished on time. What more can you ask of an HVAC company? I would definitely recommend them.
We returned from Thanksgiving to no heat in our house. … Ian showed up within hours of receiving my call. The problem was much larger than we anticipated and I ultimately needed the entire furnace replaced. Ian and his team were able to find a new unit and have it installed the same day.
Ian did a great job installing a mini split ductless AC system in my older home.All the installers were very polite and professional! We love how the system is so quiet and keeps us cool! Would highly recommend this company.
Garrett did a great job! He cleaned the furnace, fixed a leak at the water heater and did maintenance and cleaning on the ac unit. He was very thorough and explained things clearly. Very good experience and the price was reasonable.
Can’t thank them enough. I reached out on Monday 11-18-2024 by 11-20-2024 the new heating system was installed and ready to go. They do clean and fast work. Thank you Ian to you and your team my family appreciates you.
They replaced my central air outside compressor and replaced my thermostat. Very speedy and great service. I highly recommend them!
The team was very proactive and addressed two of my main concerns even a month after the installation was completed. … They also took full ownership of the entire MASS SAVE refund process, which was seamless. I highly recommend this business if you're looking for excellent after-sales support.
I cannot thank Ian enough. Came out within 30 minutes of an early Sunday morning call. Figured out the issue and is scheduling the solution for the same week. Finally a company that answers the phone and helps when in need.
Reliable was responsive, fast, affordable and restored my heat!! Ian is a knowledgeable technician and Alyx is very responsive on dispatch. I have used them before and will call on them again with any HVAC needs. Wish all vendors were this good.
Ed and his team took really good care of me. I'm very happy with my installed AC, and the team. They were friendly, knowledgeable, and professional. Thank you!
Ian, Eddie, the entire crew are fantastic! They installed a new system at my mom’s … house, have been out a few times for routine service. They are prompt, reliable and super kind to her! I can’t possibly say enough good things about them!
Tech Eric called me as he was on his way and arrived exactly on time as he’d said. Eric listened patiently and intently as I explained the issue with my furnace. … Eric quickly installed a new digital thermostat and tested it and the furnace thoroughly.
We had mini split heat pump got installed at our home recently. Ian was always responsive with my calls, knowledgable and clarified all my questions. Ian and his crew showed up on time and got the job done as promised.
We highly recommend Reliable. As most people do we got estimates. We needed to replace a really old oil furnace and convert to gas ,as well as a new A/C condenser . They by far were the most professional, understood what we needed and accommodated our schedule . An absolute pleasure to work with.
Ian, Eddie, and team are incredible to work with. Very responsive and timely. Ian stopped by the first day I spoke with him to get a better idea of the work needed, provided an estimate within just a couple of days, and worked with us to finalize the details and complete the work within a week. Truly a pleasure to work with the team and job well done. Overall, really appreciative of their work and great communication.
Thank you Ian for sending Mike and his crew to replace our furnace, condenser and water heater all in one day. Mike was very personable and informative and the job was perfectly executed. Out with the old and in with the new. I would personally recommend this company to my friends as it was referred to me. Thanks again.
Steve came out to replace the blower motor in our unit today and got the job done right. He went above and beyond to double check the unit before taking off to make sure everything was running efficiently. I would highly recommend this company.
The heating furnace in my apartment started emitting a loud noise and suddenly stopped working. Alex kindly agreed to schedule an appointment for me the very same day. Ian diagnosed the issue, secured the necessary parts, and fixed the issue in the span of an hour.
I just had to replace my HVAC -furnace/A/C and Ian and his team were responsive and professional. Would highly recommend them for your HVAC needs.
A Google review takes about a minute and it's the single most useful thing a customer can do for a small local company. Mention the tech by name if you remember it. And if something wasn't right, call Ian Goodwin directly at (508) 560-6595 before you write anything. We'd rather fix it.
Open every day. 24/7 emergency service, at a higher rate nights, weekends, and holidays. We reply to every request within one business day.
