Furnace
- Replace
- After 15 years
- Service
- Once a year, in the fall
1 / 15
Heating
Heating repair and installation in Massachusetts
Furnaces, boilers, heat pumps, and water heaters. We service and install gas and propane systems.
No heat? Call now.
We take no-heat calls nights, weekends, and holidays. Those calls cost more: they're billed at an expedited rate so we can get to you fast.
What we work on
Know your heating system
When to service each one, and when it's time to think about replacing it.
Boiler
- Replace
- After 15 years
- Service
- Once a year, in the fall
Heat pump
- Replace
- After 10 years
- Service
- Twice a year, spring and fall
Tank water heater
- Replace
- After 10–15 years
- Service
- Flush once a year
Tankless water heater
- Replace
- After about 20 years
- Service
- Flush once a year
Why we size equipment to the house
We install Mitsubishi Electric, Bosch, Trane, and Viessmann equipment, sized to your house rather than whatever is currently installed. A lot of older equipment is oversized, especially in homes that have since been insulated, and a system that's too big for the house doesn't run efficiently.
Boilers: we install wall-mounted, steam, and traditional floor-standing boilers. Water heaters, tank and tankless: replaced when yours fails, or serviced when it needs it.
Heat pumps
Heating and cooling from one system
Heat pumps move heat instead of making it, so one system heats in winter and cools in summer. We service all types of heat pumps, ducted and ductless, all different brands.
$8,500Up to this much in Mass Save rebates on a qualifying heat pump system in 2026
0%Mass Save HEAT Loan financing up to $25,000, with lender approval
The rebates require a contractor in the Mass Save Heat Pump Installer Network. Reliable HVAC is in the network.
How the rebates work
- Whole-home rebates are for heat pumps that become your only source of heating and cooling: $2,650 per ton, up to $8,500. The home has to meet Mass Save's weatherization requirements.
- Partial-home rebates are for keeping an existing boiler or furnace to supplement the heat pump: $1,125 per ton, up to $8,500.
- For 2026 rebates, equipment has to be installed during 2026 and the rebate form received by February 28, 2027.
- Amounts and rules change every year. We'll confirm what applies to your home at the estimate.
"They also took full ownership of the entire MASS SAVE refund process, which was seamless."Aditya, Google review
Repair or replace
Signs it's time to call
Your heating system
- Making unusual noises
- Blowing lukewarm air
- Running all the time
- You're cold even though it's running
- You keep turning up the thermostat to stay warm
- Turning off and on constantly
Your water heater
- Getting close to 10 years old
- Making strange noises
- Rusty-looking water from the tap
- Puddles of water around the unit
- Hot water doesn't last as long as it used to
Not sure? Call (508) 560-6595. We diagnose, explain what's needed, and give you an estimate before any repair.
New construction
Heating for new homes
We do a lot of new construction, including work for contractors.
Reviews
What heating customers say
4.8
80 Google reviews
Rob D.Google review · excerpt
We returned from Thanksgiving to no heat in our house. … Ian showed up within hours of receiving my call. The problem was much larger than we anticipated and I ultimately needed the entire furnace replaced. Ian and his team were able to find a new unit and have it installed the same day.
Christian K.Google review
Can’t thank them enough. I reached out on Monday 11-18-2024 by 11-20-2024 the new heating system was installed and ready to go. They do clean and fast work. Thank you Ian to you and your team my family appreciates you.
John B.Google review
Reliable was responsive, fast, affordable and restored my heat!! Ian is a knowledgeable technician and Alyx is very responsive on dispatch. I have used them before and will call on them again with any HVAC needs. Wish all vendors were this good.
FAQ
Heating questions
How fast can you get here if I have no heat?
Call (508) 560-6595 and we'll tell you when we can get there. We take no-heat calls nights, weekends, and holidays. After-hours, weekend, and holiday calls are billed at a higher, expedited rate. Please call rather than use the form for emergencies.
How much does a furnace or boiler repair cost?
It depends on what's wrong. We diagnose, explain the details of what's needed, and provide an estimate prior to any repairs, so there are no surprises.
How long does a furnace or boiler last?
An industry study puts typical furnace life at 15–20 years and boilers at 13–21. ENERGY STAR suggests considering a replacement once a furnace or boiler is more than 15 years old.
Should I replace my old boiler or furnace with a heat pump?
It depends on your home, and we install both. Mass Save offers rebates of up to $8,500 on qualifying heat pump systems in 2026, and 0% HEAT Loan financing up to $25,000 with lender approval.
What kinds of boilers do you install?
Wall-mounted, steam, and traditional floor-standing boilers, for gas and propane.
Do you work on tankless water heaters?
Yes. We service and replace standard tank and tankless water heaters. Tankless units should be flushed at least once a year to clear mineral buildup. See tankless flushing.
Get started
Get a heating estimate
Tell us what's going on and we'll call you back. We reply to every request within one business day.
- We diagnose, explain the details of what's needed, and provide an estimate prior to any repairs
- Open every day. 24/7 emergency service, at a higher rate nights, weekends, and holidays.
- 4.8 stars from 80 Google reviews
Faster to talk? (508) 560-6595
